Postcards

How the power players do it - by Fortune senior editor at large Patricia Sellers

Guest Post: How to lead through the crisis

March 11, 2009: 2:13 PM ET

ben-sherwood-headshot-cropped

Photo courtesy of Elena Seibert

by Ben Sherwood

What does it take to survive the shock of losing a job or a home?

I've spent the last few years interviewing some of the world's best survivors – those who got slammed by life and overcame almost every imaginable adversity. They were left for dead after brutal beatings, ravaged by cancer or broken by collisions with 20-ton trucks. Yet, each managed to recover, rebuild and grow even stronger.

What's the secret of these most effective survivors? They draw upon strengths from a common psychological toolkit. What follows are four essential ways to outlast a crisis:

Flip the switch from inaction to action. Disaster, experts say, brings out three types of people: 10% of us are leaders, 80% are followers, and the other 10% are troublemakers who engage in self-destructive behavior. Are you in that 80%—bewildered amidst all the uncertainty, waiting for authority figures to tell you what to do? You are if you're one of those people who, despite the warning signs, don't start searching for a new job until your company practically goes under. This is like continuing to watch the on-board movie after you see the wing of your plane on fire. Psychologists call this "behavioral inaction." The key to saving yourself is to extinguish the alarm bells in your head, make a plan and a backup plan, and take action.

Adapt (or else). Across every species, survival depends on adapting to new realities. Today, there's no value in clinging to the way life used to be. A $60,000-a-year manager who gets laid off has to accept the notion that a $12-an-hour janitorial job may be best for a while. If you're a seven-figure-salary banker, get real: A "survival job" is better than no job at all. Use it to get back on your feet. Rigidity will only keep you down.

Exercise your resilience. Thirty-two percent of us are born with a Resilience Gene: the 5-HTT serotonin transporter gene. These folks bounce back faster after life's inevitable knocks. For the rest of us who aren't genetically "inoculated" against stress, experts say to build your resilience like a muscle. Work it every day by practicing realistic optimism. Face facts but remain hopeful; build a support network; find a greater purpose. And stay healthy because physical reserve carries you a long way in a crisis.

Know thyself. One thing I know for sure: We're stronger than we realize. All of us possess some of the tools required to overcome adversity. One key is to identify your survivor personality and take advantage of your strengths. Check out TheSurvivorsClub.org, where you can learn more about your survivor personality. It's a helpful first step toward making it through 'til tomorrow.

Ben Sherwood is the author of The Survivors Club: The Secrets and Science that Could Save Your Life, a New York Times bestseller. He is executive director of TheSurvivorsClub.org, an online resource center and support network for people facing every kind of adversity. An award-winning journalist, he is a former executive producer of ABC's Good Morning America and senior broadcast producer of NBC Nightly News.

  • Power Point: Appreciate adversity

    "Adversity builds character."

    -- Charlotte Sellers, my mother, who died a year ago today, told me this constantly when I was growing up. I try not to use Postcards as a platform to get too personal, but if you'll permit today--to pay a tribute to her--I'd appreciate that. She was 87 and forceful and generous and beautiful until the end. My closest friend.

    Marrying my father in 1944, she thought that she MORE

    - Jan 29, 2009 5:24 PM ET
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About This Author
Pattie Sellers
Patricia Sellers
Senior Editor at Large, Fortune
Executive Director of MPW/Live Content, Time Inc.

Fortune senior editor at large Pattie Sellers has written some of Fortune's most talked-about cover stories, including "Marissa Mayer: Ready to Rumble at Yahoo," "Oprah's Next Act," "Can Meg Whitman Save California?" "The $100 Billion Woman" (Melinda Gates), and "Remodeling Martha" (Martha Stewart). She has helped oversee Fortune's "Most Powerful Women in Business" package every year since its launch in 1998. Pattie is Executive Director of the Fortune Most Powerful Women Summit, the preeminent gathering of women leaders in business and beyond. She oversees MPW programs that enable women leaders to extend their influence and empower the next generation—such as Fortune MPW Entrepreneurs and the Fortune-U.S. State Department Global Women Leaders Mentoring Partnership. Beyond her Fortune duties, she is also developing Live Content across Time Inc. Pattie grew up in Allentown, PA, graduated from the University of Virginia, and started at Fortune in 1984. Her blog, Postcards, is about how power players lead, manage others, and navigate their careers.

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