Postcards

How the power players do it - by Fortune senior editor at large Patricia Sellers

A general's advice on surviving a setback

July 24, 2013: 8:34 AM ET

"Every day you want to scream," says General Stanley McChrystal about the crisis that ended his career. Still recovering, he has turned  trauma into a leadership lesson.

It's easy to be a leader when things are going well. The true test comes when things fall apart. How do you handle yourself then?

General Stanley McChrystal delivered very personal wisdom at Fortune Brainstorm Tech in Aspen on Tuesday during a "Lessons in Leadership" session that also included Hewlett-Packard (HPQ) EVP Todd Bradley. McChrystal was the commander of U.S. troops in Afghanistan in 2010 when a Rolling Stone profile portrayed him and his aides as contemptuous of the President. The story, which McChrystal says was inaccurate, led him to resign and end his military career.

The four-star general's reinvention now has him  leading the McChrystal Group, a consulting firm that helps companies like HP change the ways they operate. While dispensing plenty of leadership advice, the gem of this session, which  I moderated, was McChrystal's stunning candor--speaking as he has not before about his crisis, the lesson from it, and the approach any of us might take to gain strength from an embarrassing setback.

"Well, I decided to myself, that that was an inflection point in my life. And I couldn't change that now. You can't change the past. 

And what I was going to try to do is conduct myself every day for the rest of my life in a way that would cause anybody who saw or dealt with me to say, "That's not congruent with the tone of that report."

So, rather than take on the report directly, I decided to take it on indirectly and just try to disprove it by my conduct.

You pay a big price when you do that. Silence hurts. When you keep your mouth shut and you don't write about it, you don't talk about it, and every day you want to scream.

You want to scream out every day—a little less every day, but every day you do.

Most leaders go through something like that…Get yourself ready to what's important to you: What's the core of you? What can't people take away from you?
And realize that if you give to other people the opportunity to determine your dignity or your sense of self-worth—if you outsource that to them—they can leave you in a bad place.

So you've got to decide.

Here's the full interview with McChrystal and HP's Bradley. Fast-forward to 44:00 to see McChrystal talking about his career crisis.

Join the Conversation
Fortune's Most Powerful Women
Fortune's Most Powerful Women For the latest on the most influential women in business, philanthropy, government, and the arts, like us on Facebook.
Guest Posts
Fortune Most Powerful Women Fortune Most Powerful Women The rolodex that redefined power
Profile in The Washington Post
Sheryl Sandberg: Sheryl Sandberg: Don't leave before you leave
COO of Facebook
Wendy Clark Wendy Clark Exec learns firsthand how the homeless live
SVP of the Global Sparkling Brand Center at Coca-Cola
Video
Marissa Mayer's 3 biggest decisions as Yahoo CEO With company stock up over 100% since she began running the company 16 months ago, Mayer reflects on her choices to date. Watch
Chelsea Clinton on running for office: 'I don't know' The vice chairman of the Clinton Foundation talks about her diverse career path and growing up in the spotlight. Watch
About This Author
Pattie Sellers
Pattie Sellers
Senior Editor at Large, Fortune
Executive Director of MPW/Live Content, Time Inc.

Pattie Sellers has written more than 20 Fortune cover stories including "Marissa Mayer: Ready to Rumble at Yahoo," "Muhtar Kent's New Coke," "Oprah's Next Act", "The $100 Billion Woman" (Melinda Gates), and "Gone with the Wind" (Ted Turner). She co-founded Fortune Most Powerful Women and oversees the Fortune MPW Summit, the preeminent gathering of women leaders in business and beyond—and programs such as Fortune MPW Entrepreneurs and the Fortune-U.S. State Department Global Women Leaders Mentoring Partnership. Pattie also develops Live Content across Time Inc. Her blog, Postcards, is about how power players lead and navigate their careers. Pattie won Time Inc.'s prestigious MVP award for her performance in 2012.

Email Pattie Sellers | Welcome to Postcards.
Follow Pattie | email newsletter
MPWomen go Global

The Fortune/U.S. State Department Global Women Leaders Mentoring Partnership brings rising-star women from countries around the world to the U.S. for three-week mentorships with participants of the annual Fortune Most Powerful Women Summit - among them Ursula Burns of Xerox, Laura Lang of Time Inc., Marissa Mayer of Yahoo, and Tory Burch.

Read more

Current Issue
  • Give the gift of Fortune
  • Get the Fortune app
  • Subscribe
Powered by WordPress.com VIP.