Postcards

How the power players do it - by Fortune editor at large Patricia Sellers

The 29-year-old newcomer to Starbucks' board

December 15, 2011: 1:20 PM ET

This past summer, when Facebook COO Sheryl Sandberg emailed me about Clara Shih, we at Fortune knew to keep a lookout.

"I think she is awesome," Sandberg wrote in her email.

Sure enough, Starbucks (SBUX) yesterday named 29-year-old Shih, a social-media entrepreneur, to replace Sandberg on its board of directors.

A 29-year-old on the Starbucks board?!

Starbucks is bulking up on social-media expertise at a time when boards of most Fortune 500 companies desperately need that know-how. Starbucks knew about Shih because the company is a customer of Hearsay Social, her two-year-old startup that gives businesses tools to monitor their employees' activity on social sites like Facebook, Twitter, and LinkedIn (LNKD).

Sandberg knew Shih because they worked at Google (GOOG) at the same time, before both shifting their aspirations to Facebook. Shih built Facebook's first business application, published a best seller (The Facebook Era), and launched her social-media company--all before age 29.

Hearsay has attracted more than $21 million in funding from the likes of Sequoia Capital, where Shih dazzled partner Bryan Schreier when she came asking for money last year. "We meet with 1000's of entrepreneurs each year but get into business with only about a dozen," says Schreier. "Clara made such a strong impression that we offered her a term sheet 24 hours later."

Schreier calls Shih, who arrived in the U.S. from Hong Kong with her parents 25 years ago, "a triple threat." He explains: "First, she has a computer science degree from Stanford. Next, she literally defined the industry of social marketing (wrote a best-selling book) and is now the most sought after keynote speaker on the topic. And third, she is an absolutely outstanding CEO of the fastest growing SaaS company I am aware of."

For us at Fortune, it was pretty much a no-brainer to name Shih one of our Most Powerful Women Entrepreneurs this year.

In her application for the MPW Entrepreneurs award (we award 10 entrepreneurs annually and host them at the Fortune Most Powerful Women Summit), Shih told us that she works "100 hours" a week. Hmm.

Warren Buffett, Shih (top, second from right) and Fortune's MPW Entrepreneurs Credit: Asa Mathat

Then we witnessed what a high-functioning do-it-all entrepreneur she is: Shih married her neurologist boyfriend on October 1, two days before the Summit, and skipped her honeymoon to attend our three-day event.

We seated Shih at Warren Buffett's table opening night at the Summit--the least we could do for this tireless up-and-comer. In her MPW Entrepreneurs application, Shih wrote that her poor immigrant family had "very little besides high hopes and big dreams" when they came to the U.S. in 1986. "My entire life, I have viewed every problem as an opportunity--I've had no choice," Shih told us.

Obviously, Shih is listening to her mentor, Sandberg, who tells young women looking to succeed: "Do not lean back. Lean in."

Read my colleague Colleen Leahey's profile of Shih in the 2011 Fortune Most Powerful Women Entrepreneurs gallery. And click here for an interview that Fortune's Dan Primack did yesterday with Starbucks' newest board member.

Join the Conversation
Fortune's Most Powerful Women
Fortune's Most Powerful Women For the latest on the most influential women in business, philanthropy, government, and the arts, like us on Facebook.
Guest Posts
Fortune Most Powerful Women Fortune Most Powerful Women The rolodex that redefined power
Profile in The Washington Post
Sheryl Sandberg: Sheryl Sandberg: Don't leave before you leave
COO of Facebook
Gina Bianchini Gina Bianchini The Steve Jobs route to building a startup
Founder of Ning and Mightybell
Video
Google's Marissa Mayer: How I got ahead In a funny and candid interview, Google VP Marissa Mayer explains how she got to the top. Watch
The day Ursula Burns almost left Xerox Xerox CEO Ursula Burns shares how she once accepted a job with Dell but ended up staying with Xerox. Watch
About This Author
Pattie Sellers
Patricia Sellers
Editor at Large, Fortune

Pattie Sellers has written some of Fortune's most talked-about cover stories, including "Oprah's Next Act," "Can Meg Whitman Save California?" "The $100 Billion Woman" (Melinda Gates), "MySpace Cowboys," Martha Stewart ("I cannot be destroyed"), Ted Turner ("Gone with the Wind") and Oprah Winfrey ("Oprah Inc."). Since its launch in 1998, Pattie has helped oversee Fortune's "Most Powerful Women" cover package.
A specialist at dissecting larger-than-life personalities, she has also profiled former U.S. Treasury Secretary Hank Paulson, Morgan Stanley chairman John Mack, and countless CEOs.
Pattie co-chairs the annual Fortune Most Powerful Women Summit, the preeminent gathering of women leaders in business, philanthropy, government, academia, and the arts. She started at Fortune in 1984, covering the big brand companies.
In Pattie's blog, Postcards, she provides insight into the lives of super-achievers through commentary, career advice, and Guest Posts by CEOs and other leaders.

Email Pattie Sellers | Welcome to Postcards.
Subscribe: RSS feed | email newsletter
MPWomen go Global

Every year Fortune and the U.S. State Department sponsor the Global Women Leaders Mentoring Partnership, which brings rising-star women from developing countries to the U.S. to work closely with participants of the annual Fortune Most Powerful Women Summit - among them CEOs Andrea Jung of Avon, Ann Moore of Time Inc., and Ursula Burns of Xerox.

Read more

Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.
Powered by WordPress.com VIP.