Leadership by Geoff Colvin

Goldman Sachs CEO's best advice

July 1, 2009: 12:11 PM ET

Lloyd Blankfein, the CEO of Goldman Sachs (GS), phoned from Madrid a few weeks ago to share "The Best Advice I Ever Got." This is the cover package in the current issue of Fortune. And you can read wisdom from Blankfein and lots of other power players --Bill Gates, Tiger Woods, Google (GOOG) CEO Eric Schmidt--in the issue and online.

Beyond Blankfein's "Best Advice" that appears in the issue, he told me some best advice that he likes to pass on at Goldman Sachs--and I'll share it with you here. Blankfein said that executives, on their way up, tend to forget that they become role models. "People's sense of  themselves is a lagging indicator," he told me. He went on to say that he talks with folks at Goldman to make sure that they recognize the impressions they leave:

I ask our people, "When you were on the way up, who had the job that you have now and how did they respond to you? It's shocking to think that people respond to me like I responded to  [former Goldman Sachs CEO] John Weinberg. I don't feel that way about myself.

I also say to people here, 'Okay, take that person who was in your current position when you were growing up in the company. How often did you talk about that person to your spouse or your boyfriend or your girlfriend? A lot. Well, guess what. Those people who are subordinate to you—they're talkin' about you now. So whatever you did, however you behave—it may be over in your mind. But it's not  over in theirs. They're still talking about you, saying, 'He or she is unpleasant or thoughtless.'

Blankfein went on to say that this sort of self-awareness has been particularly important amidst the global economic crisis and backlash against Wall Street.

I tell people here, 'We're going to get through this crisis. However you perform  now--well or badly--we're going to get through it. But how you behave will affect your reputation for the rest of your career. Do you show courage or not? Do you act big or small? Are you a statesperson or are you selfish?  Everybody's going to notice and remember."

Think about it: Who was in your job back when you were starting out? What did you think of that person? And what impression will you leave today?PATTIE signature

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Pattie Sellers
Patricia Sellers
Senior Editor at Large, Fortune
Executive Director of MPW/Live Content, Time Inc.

Fortune senior editor at large Pattie Sellers has written some of Fortune's most talked-about cover stories, including "Marissa Mayer: Ready to Rumble at Yahoo," "Oprah's Next Act," "Can Meg Whitman Save California?" "The $100 Billion Woman" (Melinda Gates), and "Remodeling Martha" (Martha Stewart). She has helped oversee Fortune's "Most Powerful Women in Business" package every year since its launch in 1998. Pattie is Executive Director of the Fortune Most Powerful Women Summit, the preeminent gathering of women leaders in business and beyond. She oversees MPW programs that enable women leaders to extend their influence and empower the next generation—such as Fortune MPW Entrepreneurs and the Fortune-U.S. State Department Global Women Leaders Mentoring Partnership. Beyond her Fortune duties, she is also developing Live Content across Time Inc. Pattie grew up in Allentown, PA, graduated from the University of Virginia, and started at Fortune in 1984. Her blog, Postcards, is about how power players lead, manage others, and navigate their careers.

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