Starting at the top
Starting at the top
The top tier brats are total crap
The managers have to go

The real problem with Citi (which causes so much of the problems described by the other commenters) is Citi simply got too big.

Not too big to fail, too big for its britches. Empire-building attracts scam artists and flim-flam creators who are always trying to protect their ill-gotten positions and monetary gains by diverting attention from their mistakes to the grunts who have to do the paperwork and interact with customers (many of whom are schemers themselves).

Several decades ago some empire-builders got their companies bigger and bigger by buying other companies that were not competitors, creating conglomerates in the process, hoping to ride out ups and downs in business by having businesses in the conglomerate whose business cycles were not parallel, and the conglomerate would thereby have steady earnings.

But these conglomerates failed because the result was simply too big to handle, the CEOs who created them did not have the personality to oversee such disparity or complexity created by so many details to track.

So Citi will simply have to be taken apart, dismantled. The only service the rest of the world needs is the check-clearing service, that is what the bailout is for, the rest of the company can go bankrupt.

Shedded parts of the company cannot simply become a part of another huge bank empire; all these monster banks have to downsize their operations and remove the bad-idea schemers.

The source of my problem with Citi is that they decided to move my job to India and Texas, where there were uneducated lower paid workers. The India staff were so inadequate in handling calls that customers would find themselves calling five or six times for help,situations that could have been corrected by one call to our staff of experienced reps with an average of five years of experience. But no Pandit did not care he just wanted to make sure that his homeboys in India had jobs.

In fact in order to move jobs to lower wage paying states they reduced the job skills requirements and even decided that the job did not require a high school diploma previously the job required at least that, but some college preferred.

Citi is a joke they dismantle the lives of the lower paying 13.00 per hour employee like myself so that the big shots could keep their limos and expense accounts.

I for one could care less what happens to this company and for those employees on here supporting them they better look over their shoulders as their jobs could very well be the next on the cutting block. Believe me that 50000 job cuts is only the beginning watch they will be cutting more.

I had to move myself and family to another state to start a new life. I was a loyal employee.

All I can say I voted Obama so that he can stick it to companies that send jobs to India and destroy their tax breaks for doing so. Let’s see what Citi does then when that vacuum cleaner starts sucking those jobs back to the US. Me thinks they will have to start firing some of those do nothing managers that they are so top heavy with and their salaries.

What do we do all day? We work our butts off to make our products and services better! Citi realizes things have gone wrong, and we are working hard to fix them.

Unfortunately, we have not heard much in the media lately about what Citi has done right.

Please remember that just because upper management has made mistakes, it doesn’t mean us “peons” are not doing our jobs well.

citi has a better performance than GS.
what a moron!

To start off with, we only have 250,000 employees now – that leaves us with 200,000 after the cut and that is ACROSS Citi. Credit Cards that has so many different departments just to have it manage and then you have to separate them into different departments after that: consumer, commercial, business then there’s Sears, Macys, Home Depot and then you have the high value consumer so no – we are not all just sitting around. So you have banking, credit cards, mortgage, citifinancial and so forth. And each segment has so many different departments within themselves. So it may look like you wouldn’t need that many do but when you have branches/sites all over the WORLD, you do. And all of us are a person just like all of you so to say you hope we ALL lose our jobs because you had a bad experience with Citi, doesn’t make it right. We all have families at home that our paycheck has to feed those kids.

They will be laying off upper management as well – its not just representatives that will lose their jobs. Although I completely understand and agree that alot of us who are just on hourly vs. salary will get the layoff but they give a good severance package so bring it on, lol.

I think all banks are “dirty.” I mean, if they were nice, clean banks then they wouldn’t be making tons of money off of all of us. I don’t think Citi is just SO wonderful but they do have great benefits for the employees and they are doing pretty much the same thing every other bank is doing in this time of crisis.

And lastly, to the former employee, I guess its different for the credit card division because I have worked there for over 3 years and this is the first lay off that we have ever experienced like this. And what bank doesn’t outsource that is a rival with Citi? Capital One and Chase outsources – Suntrust, Bank of America…

As a worker who worked in the headquarters of CitiMortgage and anyone can tell you that worked at this place ambulances where there often! Why??? People at this company had an uncanny way of having heart attacks! Working for them was no walk in the park! Trust me you earned that paycheck! Do the CEO’s really need that much money?? NO! But the lil worker bees like me needed those jobs! And trust me I wasn’t getting rich!

So for those on here thinking we just sat around all day…guess you think it’s better to take jobs from the US economy and ship them over seas to people who you call for help that could give two cents care about you or helping you! Let alone people reading a script in a language you can’t understand! Or even better yet…the new managers they have brought from oversees that they can pay cheaper….all the while looking at the American workers they supervise like dirt! So hope you people don’t have any cards or loans with this company…..as all this does is make your lives harder in dealing with any issues that come on to your account. And trust me there wont be that nice supervisor or US rep that finds the fix for you anymore………the best and brightest…..the stars…..trust me they have all been laid off! Good luck with those Citi cards in your wallets! And yep pat yourself on the back right now………your right the largest company in total doesn’t need any employees to handle all those accounts just how you don’t expect to get any service when you call them!

Gainfully employed now with a Citi rival who doesn’t outsource customer contact jobs!